Prioritising Mental Health: A Guide for Supporting Candidates and Employees


conceptresourcing test


May 15, 2023

In today’s fast-paced and demanding work environment, mental health has become an increasingly important topic of discussion. As a recruitment agency, we recognize the significance of fostering a healthy and supportive workplace culture for both prospective candidates and employees. 

In recognition of Mental Health Awareness Week 2023 (15th – 21st May 2023), we aim to shed light on the importance of recognising mental health and offer practical strategies to keep mental good mental well-being throughout the hiring process and beyond.


Creating a Positive Candidate Experience

From the initial application to the final interview, every step of the candidate’s journey plays a crucial role in their mental well-being. Here are a few ways to ensure a positive experience:

  • Transparent Communication

Keep candidates informed about the recruitment process, timelines, and any possible changes. Clear communication reduces stress and uncertainty.

  • Respectful Feedback

Provide constructive feedback to candidates, highlighting their strengths and areas for improvement. Encouragement and guidance contribute to their self-esteem and overall well-being.

  • Timely Updates

Avoid unnecessary delays in providing updates to candidates. Keeping them informed about their application status demonstrates respect and consideration.

At Concept, our priority is to keep candidates well informed and communication consistent from initial application, to placing the candidate and ongoing support. Utilising a recruiter helps establish clear lines of communication with candidates, ensuring that information flows smoothly and transparently throughout the hiring process. Our expertise, responsiveness, and ability to manage candidate expectations contribute to a more efficient and effective recruitment experience for both the candidates and the client.


Promoting a Supportive Workplace Culture

Once candidates become employees, it is essential to cultivate an ongoing supportive environment that prioritises mental health. Here are some strategies to consider:

  • Encourage Work-Life Balance

Promote a healthy balance between work and personal life by setting reasonable expectations, offering flexible working options, and encouraging employees to take/ utilise breaks.

  • Foster Open Communication

Create a culture where employees feel comfortable discussing their mental health concerns openly. Encourage managers and HR to check in regularly and provide a safe space for dialogue.

  • Employee Assistance Programs (EAPs)

Offer EAPs that provide counselling, resources, and support for employees facing mental health challenges. These programs can be a valuable asset in maintaining well-being.

  • Training and Education

Conduct mental health awareness training sessions to equip managers and employees with the knowledge and skills to identify signs of mental distress and offer appropriate support.


Regular Check-Ins and Supportive Management

Effective management plays a pivotal role in maintaining employee mental health. Managers can implement the following practices:

  • Regular Check-Ins

Schedule regular one-on-one meetings to discuss workload, stressors, and overall well-being. Actively listen and offer support when needed.

  • Manage Workload and Expectations

Ensure workloads are manageable and reasonable. Set clear expectations from the initial interview and in job descriptions and provide the necessary resources and support to meet those expectations.

  • Encourage Self-Care

Encourage employees to prioritise self-care activities, such as exercise, relaxation techniques, and taking regular breaks. Lead by example and promote healthy work-life integration.

  • Recognition & Reward

Acknowledge, appreciate and reward the hard work and accomplishments of employees. Recognising employee efforts boosts morale and enhances job satisfaction.


We believe that creating a culture of mental well-being is not only beneficial for individuals but also for the overall success of the business. By prioritising mental health during the hiring process and beyond, we can help build resilient teams that thrive in a supportive work environment. Let’s embrace Mental Health Awareness Week and commit to the well-being of our candidates and employees.


Mental health matters, and by taking proactive steps, we can create a healthier and happier workforce. 

Need help with your hiring process? Contact us to find out how our services and solutions can support you here.

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